Customer Experience | What Is An Experience?

What is an 'experience' when it comes to talking about customer experience?
In this video (with the help of a chair! would you believe) I explain exactly what I believe it means and, more importantly, tell you why it matters.
Every single person in your company contributes to creating an - of your company - good or bad.
You want it to be good, right?
Watch the video to make sure it is and find out how all this fits into the loyalty loop.
See Andrew Live & In-Person
See all of Andrew’s AppearancesReston, VA
Rewriting the B2G Playbook: Bold Moves for Modern Marketers: Taking the lead in a dynamic environment. Get ready to sharpen your marketing approach, elevate your impact, and drive growth in the face of change.
Charleston, SC
Annual Fall Conference for the FEMSA/FAMA Associations.
Glastonbury, CT
An educational event designed to help financial advisors improve practice management and operational efficiency. I



