Customer Experience | What Is An Experience?

What is an 'experience' when it comes to talking about customer experience?
In this video (with the help of a chair! would you believe) I explain exactly what I believe it means and, more importantly, tell you why it matters.
Every single person in your company contributes to creating an - of your company - good or bad.
You want it to be good, right?
Watch the video to make sure it is and find out how all this fits into the loyalty loop.
See Andrew Live & In-Person
See all of Andrew’s AppearancesFort Lauderdale, FL
Annual conference for the American Landmark Apartments management team.
Virtual
A virtual refresher for the CWS Apartments Roadshow staff and management.
Atlanta, GA
This exclusive event gathers the leading minds from the trade show and marketing realm, alongside industry experts and esteemed event partners. This event will provide actionable insights for creating and building your marketing and trade show exhibit program.










