The Loyalty Loop
Customer Experience | What Is An Experience?

What is an 'experience' when it comes to talking about customer experience?
In this video (with the help of a chair! would you believe) I explain exactly what I believe it means and, more importantly, tell you why it matters.
Every single person in your company contributes to creating an - of your company - good or bad.
You want it to be good, right?
Watch the video to make sure it is and find out how all this fits into the loyalty loop.
See Andrew Live & In-Person
See all of Andrew’s AppearancesNov
3
Las Vegas, NV
If you're a writer who loves to create your own stories, wants to protect the worth of your work, and is looking for a group of supportive friends, then Author Nation is for you.
Nov
19
Dec
4
Fort Lauderdale, FL
Annual conference for the American Landmark Apartments management team.









